Monday, July 16, 2012

Adobe provides fix for InDesign crashes on new MacBooks




Recently a number of Mac users of Adobe's InDesign software found that after upgrading to Apple's new MacBook Pro systems, the software would crash and show an empty warning box after performing certain actions within the program. Adobe has addressed this problem in part by releasing a small software patch for InDesign, but also by recommending against certain OS X updates.


Initially it was unclear what caused the crashes, with the only correlations being that it happened on the latest Apple hardware that was using the OS X 10.7.4. After investigating the issue, Adobe found that in the latest OS X 10.7.4 update, Apple removed a component of an API that was used by InDesign for managing system icons such as those that appear in the warning boxes. As a result, the program crashes when attempting to access these icons.


The Adobe products affected by this error are InDesign and InCopy CS5, CS5.5, and CS6.


For now, Adobe is recommending two approaches for addressing this problem. The first is to avoid the latest OS X 10.7.4 update from Apple; however, for some users this will not be possible as their systems were shipped with OS X 10.7.4. For users who have already upgraded to OS X 10.7.4, the fix Adobe has offered is to replace the missing API component... [Read more]




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