Thursday, September 20, 2012

Apple: Thanks for the 'customer feedback' on the Maps flap

Hey, everyone! Apple wants to thank you for laughing at its Maps app.


Yes, that's the new iOS 6 feature that Apple rolled itself (with the assistance of GPS wizards at Tom Tom) in order to divorce Google Maps. It's the very same feature that has trended on Twitter (and CNET) for most of the day, thanks to maps that elide details, paranoramic views that wrinkle airport runways and collapse bridges into canyons, "Inception"-style cityscapes and directions that point the wrong way. The same app whose 3D maps Gizmodo dubbed an "apocalyptic horror show."


Toto, we're not in "it just works" territory any more.


Apple, of course, is determined to remain sanguine in the face of the Internet's vast amusement. Here's what Apple spokeswoman Trudy Muller told All Things D:


Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service.... We are excited to offer this service with innovative new features like Flyover, turn by turn navigation, and Siri integration. We launched this new map service knowing it is a major initiative and that we are just getting started with it. Maps is a cloud-based solution and the more people use it, the better it will get. We appreciate all of the customer... [Read more]

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